AI WhatsApp & Telegram Automation

Turn WhatsApp and Telegram into automated sales and support channels that never sleep.

Example Workflow

Incoming Message → AI Intent Detection → Auto-Response or Order Lookup → Human Handoff if Needed → Conversation Logged

What It Does

• Responds instantly to WhatsApp and Telegram messages
• Handles order status, FAQs, and booking requests automatically
• Sends proactive notifications (order updates, reminders)
• Hands off to a real person for anything sensitive

How It Works

1. Customer messages your WhatsApp Business or Telegram number
2. AI detects intent and pulls relevant data if needed (orders, bookings)
3. A response is sent immediately, or the chat is escalated
4. Every conversation is logged for your records

Tools & Integrations Required

• WhatsApp Business API
• Telegram Bot API
• OpenAI (conversation engine)
• Order/booking system (optional, for lookups)

What's Included

• Full conversational flow build for both channels
• Order/booking lookup integration (if applicable)
• Human handoff logic
• 30-day setup support

Setup

Connect your WhatsApp Business and Telegram accounts, and the assistant goes live — typically 3–5 business days.

Expected Time Saved

6–12 hours per week previously spent manually replying to messages.

Who It's For

• Local businesses and service providers
• Ecommerce stores selling via chat
• Coaches and freelancers managing client messages

FAQ

Do I need the official WhatsApp Business API? Yes, this is built on the official API for reliability and compliance.

Can it handle both channels from one system? Yes, both are managed through a single unified workflow.